Global ride-hailing company Uber Technologies has announced the winding down of its operations in Nigeria, effective September 2, 2026.
The decision, announced in an email to all the firm’s customers, marks the end of a 12-year stint in Africa’s most populous nation, where the platform first introduced its e-hailing service in Lagos in 2014. According to the email, the firm, which operates in over 70 countries, also exited Uganda eight months after exiting Tanzania.
While the core ride-hailing service ceases operations immediately, the company confirmed that its dedicated Help Centre will remain accessible to users until September 23, 2026. The extended window aims to assist platform users and driver-partners with final account settlements, dispute resolutions, and administrative balance closures.
Read also: Uber leaves Nigeria after 12 years, exposing brutal economics of ride-hailing
The tech firm expressed gratitude to passengers and independent transport operators across Nigerian urban centres for their patronage over the past decade, acknowledging the operational disruption the sudden departure would cause to daily urban commuters.
Attempts to book a ride on the app immediately after the email saw riders transferring without closing any deal for over 30 minutes.
According to the Amalgamated Union of App-Based Transporters of Nigeria (AUATON), until this exit, several ride-hailing apps — including Oga Taxi, Smart Ride, Gudride, Alpha 1, GLT, Jetride, Rideme, Tripz, Go247, T-cab, Taxigo, 9ja, Skyconnent, Phixama, Cruise, MotionPlus, Gidicab, Soole, BudgetRide, Zkyte, Easy Taxi, Afro Cab, Say Taxi, ProTaxi, Enivo, and Alakowe Taxi — have attempted to challenge Uber in Nigeria.
This is a developing story…
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