ECG Announces Nationwide Meter Audit to Combat Electricity Theft and Reduce Revenue Losses

The Electricity Company of Ghana (ECG) is preparing to commence a nationwide meter audit as part of efforts to combat electricity theft, improve billing accuracy and reduce commercial losses across the country.

The exercise is expected to cover ECG’s operational areas and involve the inspection and verification of electricity meters installed at residential, commercial and industrial properties.

The audit will focus on ensuring that prepaid and postpaid meters accurately record electricity consumption and that customers are billed according to the electricity they use. Special Load Tariff (SLT) installations and associated wiring systems will also be inspected as part of the exercise.

ECG’s initiative is intended to help identify faulty meters, unauthorised connections, meter tampering and other irregularities that may contribute to revenue losses and undermine the company’s operations.

Electricity theft and inaccurate metering can affect revenue collection and place additional pressure on the utility provider’s ability to maintain and improve its distribution network. By identifying and addressing such issues, ECG hopes to strengthen its monitoring systems and promote greater accountability in electricity consumption.

The exercise will also require cooperation from customers, landlords, estate managers and property managers to ensure that authorised personnel can carry out the necessary inspections.

Customers are advised to verify the identity of ECG officials and authorised agents before granting them access to their premises. Personnel conducting the exercise are expected to carry official identification cards to help customers establish their legitimacy.

The nationwide audit forms part of broader efforts to improve operational efficiency and strengthen the management of electricity distribution in Ghana.

ECG’s ability to achieve these objectives will depend on effective implementation, accurate identification of irregularities and appropriate action against confirmed cases of electricity theft.

The exercise is also expected to remind consumers of the importance of maintaining lawful electricity connections and ensuring that their meters function properly.

As the audit gets underway, customers are encouraged to cooperate with authorised personnel while remaining vigilant against individuals who may attempt to impersonate ECG staff.

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