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WhatsApp, AI and dismissals: The big changes in new CCMA rules
The new CCMA rules introduce changes to labour dispute procedures, including WhatsApp notifications, the use of AI and stricter requirements for parties involved in proceedings
South Africa
Amended CCMA rules effective from 23 October 2026 formally recognise electronic filing and WhatsApp notices, require parties to discuss AI use in pre-arbitration conferences, and give commissioners greater discretion in certain unattended arbitration matters
About this article
- Length
- 34 words · 1 min read
- Published
- October 29, 2026
- Source
- IOL