NYSC DG tasks staff on digital certification for operational efficiency, service delivery

Spread the word The Director-General of the National Youth Service Corps (NYSC), Brigadier-General Olakunle Nafiu, has charged certification officers across the scheme to acquire the requisite digital skills to enhance operational efficiency and service delivery. He said the scheme would soon transition to an electronic records management system, stressing the need for certification officers to develop the competencies required to adapt to the evolving technological landscape.

Nafiu gave the charge on Friday at the 2026 NYSC Certification Officers’ workshop held in Abuja, themed, “Repositioning NYSC Certification: Overcoming Challenges and Driving Seamless Service Delivery.”

He noted that the nation expects the NYSC to maintain high standards of accountability and service excellence, stressing that the scheme would continue to strengthen public confidence and protect the integrity of its Certificates of National Service.

“We must explore and adopt appropriate technological solutions, including biometric identification for the issuance of Certificates of National Service, subject to the necessary technical assessments, approvals and safeguards,” he said.

The DG who was represented by the Director, Planning, Research and Statistics, Mrs. Grace Ogbuogebe, directed that deliberate steps be taken to migrate paper-based certificate of national service production and issuance registers to an Electronic Documents and Records Management System (EDRMS).

He said a comprehensive digital archive would facilitate the prompt retrieval and tracking of records, improve accountability, and protect vital documents against physical damage, loss and unauthorised alterations.

Nafiu emphasised the importance of collective efforts in safeguarding the integrity, credibility and efficiency of the NYSC certification process, adding that the Scheme would continue to review its procedures and strengthen operational safeguards.

“We must remain vigilant against challenges such as certificate forgery and racketeering, discrepancies in records, delays in certificate issuance, and the growing demand for faster, more transparent and accessible services,” he said.