PalmPay Named Digital Payments Platform of the Year at Business Day BAFI Awards 2026

PalmPay, has been named Digital Payments Platform of the Year at the 2026 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, recognising the company’s contribution to the growth of digital payments and financial inclusion in Nigeria.

The BAFI Awards organised by BusinessDay and held on October 9, 2026 at the Civic Center, Lagos, and was officially presented to PalmPay by Frank Aigbogun, renowned publisher and co-founder of BusinessDay.

Since launching in Nigeria in 2019, PalmPay has built an inclusive digital financial services ecosystem, enabling customers to make payments, pay bills, and access other financial services through its platform. The company now serves over 35 million users in Nigeria, supported by a broad network of merchants and agents that enables digital transactions across the country.

Commenting on the recognition, Chika Nwosu, Managing Director, PalmPay Nigeria, said the award reflects the company’s commitment to building financial services around the everyday needs of Nigerians.

“We are honoured to receive the Digital Payments Platform of the Year award at the BAFI Awards. Digital payments have become an important part of how Nigerians manage their finances, run businesses and carry out everyday transactions. This award reflects our continued commitment to making financial services more accessible, reliable and secure for the millions of customers who use PalmPay every day.”

Chika Nwosu, Managing Director, PalmPay with Frank Aigbogun, Publisher, BusinessDay at the 2026 BAFI Awards

He added “As the industry continues to advance financial inclusion, our responsibility goes beyond enabling transactions. At PalmPay, we want to give customers the tools, information and support they need to use these services confidently and securely.”

PalmPay’s focus on consumer protection is also reflected in its ongoing PalmPay Dey For You campaign, which educates customers about the platform’s security features and encourages safer digital financial habits.

The timing of the recognition underscores an important connection between security, trust and financial inclusion. As more Nigerians move their financial activities online, confidence in the safety of digital transactions will be increasingly important to driving adoption. By strengthening customer protection alongside access and convenience, PalmPay can help create an environment where more people feel confident participating in the digital economy.

PalmPay said it will continue to invest in technology, security, and customer experience, as it works to expand access to reliable financial services across Nigeria and its other markets.

Read also: Customer Service Week: PalmPay Goes the Extra Mile to Keep Customers Supported and Secure