FRSC Boss Seeks ‘Extra Mile’ In Road Safety Service

The Rivers State Sector Commander of the Federal Road Safety Corps (FRSC), Corps Commander Francis Ajatta, has called on the personnel of the Corps to go beyond their routine duties in serving members of the public.

Ajatta made the call as Rivers State Command commenced activities to mark the 2026 Customer Service Week, with the theme, “The Extra Mile”, in Port Harcourt, recently.

The week-long programme, according to him, is aimed at improving service delivery, strengthening engagement with road users and promoting safer roads across Rivers State.

Speaking on the significance of the theme, Ajatta said customer service in the FRSC should go beyond road enforcement, stressing the need for effective communication, prompt response, public education, courtesy and constructive engagement with road users.

He said personnel must cultivate a service-oriented approach in their dealings with motorists, transport operators and other members of the public, noting that professionalism and responsiveness were essential to building public confidence in the Corps.

According to him, the responsibilities of FRSC extend beyond enforcement, as the Corps also has a duty to educate road users, respond promptly to their concerns and work collaboratively with stakeholders to improve road safety.

The Sector Commander urged motorists, transport operators and other stakeholders in the state to participate actively in the activities lined up for the Customer Service Week.

He said stronger partnership between the FRSC and road users remained critical to addressing challenges associated with road safety and reducing crashes and fatalities on the state’s roads.

Activities lined up for the celebration include, a road show, stakeholders’ forum and lecture, free medical outreach, as well as recognition of outstanding stakeholders and staff.

Ajatta said the recognition component of the programme was intended to appreciate individuals and stakeholders who had contributed positively to the road safety mandate of the Corps.

He reaffirmed the commitment of the Rivers State Command to improving its service delivery and sustaining collaboration with relevant stakeholders towards safer roads.

The Sector Commander also urged personnel to see every interaction with the public as an opportunity to demonstrate professionalism, courtesy and the commitment of the FRSC to protecting lives on the highways.

King Onunwor