Nigeria customer satisfaction hits record 71% despite service quality decline
Nigeria’s national customer satisfaction score rose to an all-time high of 71 percent in 2025, even as service quality deteriorated read more Nigeria customer satisfaction hits record 71% despite service quality decline

AI summary
Sign in to read the summary
Nigeria’s national customer satisfaction score rose to an all-time high of 71 percent in 2025, even as service quality deteriorated
read more Nigeria customer satisfaction hits record 71% despite service quality decline
Follow the story
About this article
- Length
- 32 words · 1 min read
- Published
- October 4, 2026
- Byline
- Royal Ibeh
- Source
- BusinessDay