World Bank turns heat on Malawi’s digital transformation project

The World Bank has stepped up scrutiny of Malawi’s digital transformation agenda, holding high-level talks with the Malawi Communications Regulatory Authority (MACRA) to assess progress, expose implementation gaps and determine where further support is needed under the Digital Malawi Acceleration Project (DMAP).

Macra boss Dr Nkoloma speaking

The mission, led by World Bank Team Task Lead Paul Ndungutse, met MACRA officials as the multi-million-dollar digital project moves to expand connectivity, strengthen data protection and improve Malawi’s digital infrastructure.

At the centre of the discussions is a major plan to deploy 100 mobile phone towers in underserved areas, with the project now entering the procurement preparation stage.

DMAP project manager Chimwemwe Matemba said the tower rollout is being implemented in collaboration with the Universal Service Fund (USF) and is intended to extend digital connectivity to communities that remain underserved.

But connectivity is only one of the areas under the World Bank-backed intervention.

Matemba said DMAP is also supporting the Data Protection Authority (DPA) through a consultancy that is expected to develop a comprehensive implementation framework covering the authority’s institutional structure, policies, operational guidelines, legal instruments and a five-year business and cost model.

“Discussions are underway to incorporate a strategic plan for the DPA into the consultancy,” Matemba said.

He said the project is also supporting capacity-building under the Spectrum Administration and Trading (SAT) programme, alongside other interventions targeting public digital infrastructure.

The World Bank mission, however, placed particular emphasis on the quality and availability of data underpinning the project.

Ndungutse stressed the importance of statistics generated by MACRA in collaboration with the National Statistical Office (NSO), saying the information is critical for measuring and reporting progress against DMAP’s key indicators.

The mission indicated that, subject to funding becoming available under the project’s next tranche, additional support for data collection could be considered on an ongoing basis from the next implementation cycle.

The emphasis on data comes as DMAP seeks to demonstrate measurable results from investments aimed at accelerating Malawi’s digital transformation.

MACRA Director General Dr Mayamiko Nkoloma welcomed the progress made under the project, saying DMAP remains critical to expanding digital access, strengthening regulatory capacity and ensuring that communities currently left behind benefit from Malawi’s digital transformation.

The engagement signals a renewed focus on turning Malawi’s digital ambitions into measurable results, particularly in underserved communities where access to reliable telecommunications infrastructure remains a major challenge.