We’re working to improve water supply – GWL assures residents in Tema, Ashaiman enclave

Ghana Water Limited (GWL) says it is actively addressing persistent water supply difficulties affecting several communities in the Greater Accra Region, particularly around Tema and Ashaiman.

Speaking on Adom FM’s Dwaso Nsem, GWL Communications Manager Stanley Martey said the company is continuously monitoring the distribution network and troubleshooting problems to ensure that available water reaches as many households as possible.

“I want to assure the public that we wouldn’t sit aloof and do nothing about the situation. As I speak, we are constantly on the ground troubleshooting to ensure that we identify the challenges and have them solved,” he said.

Mr Martey acknowledged the gap between demand and supply but explained that better management of the limited volumes can still allow households to receive water at least twice a week.

“Although we have that gap between demand and supply, we also know that with a little water in the system, we can still distribute it well so that everybody can have it at least two times a week. And if you’re able to store, you should be able to survive it,” he said.

He noted that water availability differs from one community to another depending on location within the network.

While some areas receive water several days a week or even daily, others have faced serious shortages.

“In recent times, we’ve had serious challenges with Golf City, Ashaiman, Gbetsile, Community 24, 25, Prampram, and thereabouts,” he said.

According to him, technical teams have identified and rectified some of the problems, and early signs point to improvement.

“We’ve tried identifying the problem, and as of yesterday, we’ve been able to identify some of the problems. We’ve rectified it, and then we are hopeful that there’s going to be a lot of improvement,” Mr Martey said.

Mr Martey therefore apologised to residents enduring the shortages and reiterated the company’s commitment.

“I would like to apologise to all of them for the challenges they are going through. We will not sit and watch while they face water shortage,” he added.

He explained that Accra is supplied from three main sources; Weija, Kpong treatment plants and the Teshie desalination plant.

However, the Teshie plant developed problems last year and was shut down. Efforts are ongoing to resolve the issue.

“Because of this, people in the Teshie environs and those who rely on it were not getting water, so we needed to do some re-engineering to serve them from the Kpong treatment plant,” he said.

Mr Martey also pointed to challenges along the transmission lines between Kpong and Tema.

The company has invested nearly GH¢6 million to replace weak and perforated sections of the lines.

While more water is now reaching the Tema system, low pressure remains a concern that technicians are still working to resolve.

He appealed to residents in the affected communities to exercise patience as the company continues efforts to restore more reliable supply.

Also read:

• Community 25 residents demand urgent action over prolonged water crisis

• Teshie residents turn to wastewater as desalination plant shutdown deepens water crisis