City to disconnect water and electricity

The City of Windhoek will commence a mass disconnection of water and electricity services tomorrow, targeting residents and businesses with outstanding municipal accounts.

In a public notice issued yesterday, the City said the exercise, conducted in collaboration with appointed contractor Faradays Electrical and Mechanical CC, would cover all suburbs within Windhoek.

“This credit control operation applies to all suburbs within the city and will commence on 3 November 2026,” the notice reads.

The exercise will initially begin in Windhoek Block township, targeting accounts with outstanding arrears.

Residents and business owners have been urged to settle their overdue accounts or make payment arrangements to avoid disconnection and additional charges.

“Residents are urged to settle their overdue accounts or to make arrangements to avoid disconnection of services and additional charges,” the City said.

The municipality further stated that affected account holders are required to cooperate with officials and allow access to their premises in accordance with its Credit Control Policy.

It also warned residents to be cautious of individuals claiming to represent the municipality and advised them to verify suspicious visits.

“Residents and business owners who have concerns or suspect unauthorised persons claiming to act on behalf of the City of Windhoek are advised to verify such visits,” the notice states.

Residents can contact the City’s Contact Centre on 061 290 3777 or email [email protected] or [email protected] for enquiries. –[email protected]

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