Mediclinic Middle East partners with Commure to advance ambient AI in UAE clinical care

UAE—Mediclinic Middle East and Commure highlighted their collaboration on ambient artificial intelligence (AI) at the Abu Dhabi Future Health Summit 2026, outlining efforts to reduce clinicians’ documentation workload and improve patient care.

The collaboration focuses on integrating AI into clinical practice while keeping patient care at the centre of healthcare delivery.

Mediclinic Middle East is exploring how ambient AI can capture relevant information from clinician-patient conversations and convert it into structured clinical notes for review, reducing the need for manual documentation during consultations.

Hein van Eck, CEO of Mediclinic Middle East, said technology should strengthen clinical practice without compromising the human connection between healthcare professionals and patients.

He explained that innovation should improve patient care and support clinical teams rather than introduce technology for its own sake.

Ambient AI could give doctors more time to engage with patients by reducing the administrative work associated with documenting consultations.

The approach also reflects a broader healthcare industry shift towards digital tools that streamline workflows and allow clinicians to focus on clinical decisions and patient interactions.

Implementation across Dubai hospitals

The partnership builds on an existing project involving more than 60 doctors at Mediclinic Parkview Hospital and Mediclinic City Hospital in Dubai.

The hospitals are introducing Commure’s ambient AI technology to support clinical documentation.

The system processes relevant information from consultations into structured notes, which doctors review and reconcile before incorporating them into clinical records.

This approach is intended to reduce the time clinicians spend recording consultations while maintaining their oversight of the documentation process.

Mediclinic Middle East and Commure are also adapting the technology to the UAE healthcare environment, including evaluating its performance in Arabic.

Language capabilities are important for deploying AI documentation tools across multilingual healthcare settings, where systems must accommodate different languages and clinical communication practices.

Focus on multilingual healthcare

Tanay Tandon, co-founder and CEO of Commure, said the collaboration demonstrates how ambient AI can support patient care by reducing documentation demands and promoting consistency in clinical notes across languages, including English and Arabic.

For healthcare providers, implementing these systems requires more than automating note-taking.

Clinical accuracy, physician review, language performance and integration with existing workflows remain important considerations as hospitals assess the technology’s suitability for routine use.

Mediclinic Middle East and Commure are continuing to evaluate how ambient AI can be incorporated into clinical practice to support healthcare professionals and improve the patient experience.

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