AI powersEconet customerexperience revolution
STAFF writer ARTIFICIAL intelligence (AI) is transforming telecommunications, driving Econet Wireless to overhaul its network efficiency and customer service, the company’s group chief executive officer, Douglas Mboweni, has said.Mboweni said AI tools had identified several areas requiring attention. Econet is pursuing each of them, with the aim of resolving the issues by June next year.“AI… To access this content, please purchase a subscription by clicking the button below and select a package
STAFF writer ARTIFICIAL intelligence (AI) is transforming telecommunications, driving Econet Wireless to overhaul its network efficiency and customer service, the company’s group chief executive officer, Douglas Mboweni, has said.Mboweni said AI tools had identified several areas requiring attention. Econet is pursuing each of them, with the aim of resolving the issues by June next year.“AI…
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About this article
- Length
- 76 words · 1 min read
- Published
- September 30, 2026
- Byline
- Staff Writer
- Source
- DailyNews