Two Indian men confronted in Lagos over alleged sale of faulty phones

By Diden Abigail Owuntarose

Two Indian phone sellers have reportedly been confronted by angry residents in Lagos following allegations that they sold a customer a faulty mobile phone.

The incident, which came to public attention through a video circulating on social media, reportedly began after a customer purchased a phone from the two men and discovered that the device would not switch on.

on October 22, 2026, the customer contacted the sellers after discovering the fault, but they allegedly attempted to evade the complaint.

The situation escalated when some residents reportedly chased the two men and brought them back to face the customer.

Footage of the incident showed the sellers surrounded by a crowd, with some residents pointing fingers and expressing anger during a heated exchange.

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The identities of the two men and the exact location of the incident were not immediately established

It was also unclear whether the sellers were formally arrested by the police, or whether the customer eventually received a refund or replacement for the faulty device.

The incident has renewed concerns about consumer protection and the challenges buyers face when seeking redress after purchasing defective electronic products.

Mobile phone buyers are generally advised to test devices before completing transactions, request receipts and confirm the terms of any warranty or return policy.

Consumers who encounter disputes over faulty products can also seek assistance from the relevant consumer protection authorities.

The circumstances surrounding the incident remain unclear, and the allegations against the two sellers have not been independently verified.