FNB customer loses bid for full refund after cellphone-linked fraud
A woman who lost R15,100 to fraudsters who accessed her First National Bank (FNB) account after her cellphone was stolen has lost her bid to compel the bank to refund the money.
By Sinenhlanhla MasilelaSouth Africa
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A National Consumer Tribunal ruling found that the FNB customer notified the bank only after the final unauthorised transaction had taken place.
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About this article
- Length
- 22 words · 1 min read
- Published
- October 24, 2026
- Byline
- Sinenhlanhla Masilela
- Source
- IOL